E03020122
Error occurred while attempting to reset package status.
cahscm101
Error occurred while attempting to reset package status.
Reason:
This server message displays in the log for an HServer process.
An error occurred while the HServer process was shutting down. A database error message with more information should appear after this message.
Action:
Do the following:
- Correct the database problem.
- Shut down all HServer processes.
- Use the following SQL to check if the status of any package needs to be reset:
SELECT *
FROM harPackage
WHERE status != 'Idle' and status != 'Archived' and packageobjid != 0;
- If no rows are returned, then the package status does not need to be reset.
- If rows are returned, for instructions on how to reset package status, contact CA Technical Support.