Enable the Java Add-on in Your Browser

Before you use Service Profiler or the visualization functionality, activate the Java Add-on in your browser.
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Before you use Service Profiler or the visualization functionality, activate the Java Add-on in your browser.
Follow the steps: (Internet Explorer)
  1. Open Internet Explorer and select Tools, Manage Add-ons.
  2. In the Manage Add-ons dialog, select the Java Plug-In 2 SSV Helper, then click Enable.
  3. In the Enable Add-on dialog, click Enable to confirm the selection.
  4. Close the dialog and reopen the browser.
Follow the steps: (Firefox)
  1. Open Firefox, click the Firefox drop-down list.
  2. Click Add-ons, then click Plugins.
  3. Locate Java Platform
    <version_number>
    from the list, then click Enable.
  4. Reopen the browser.