CA Client Automation - 14.0

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Manage and Track the Status of Alerts from WAC

Alert Display
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Alert Display
When a new alert is raised, you can see a notification in the system status portlet of the domain node in the DSM explorer. This notification has a hyperlink which launches WAC and takes the user to the Alerts page when the unified login is enabled. Apart from the hyperlink, see a count of the newly raised alerts.
To configure the unified login for WAC:
Follow these steps:
  1. Navigate to WAC Config.properties file 'DSM\Web Console\webapps\wac\WEB-INF\classes\com\ca\wac\config\'
  2. Set the value of attemptUnifiedLogin to
    true
    .
  3. Restart tomcat. 
    Caf stop tomcat
Caf start tomcat
The unified login for WAC is now configured.
You can configure the link of WAC for alert display.
Follow these steps:
  1. Navigate to Control Panel, Configuration, Configuration Policy, Policy Name, DSM, Health Monitoring, Alert Display, and WAC.
  2. Configure the link to the WAC alerts page.
    Default: http://localhost/wac?context_launch_class=DSMHMAlert
    Note: Replace the
    localhost
    with wac machine hostname.
  3. Manage and Track the Status of Alerts from WAC
Manage alerts from WAC by adding notes and updating its state to New, Follow-up or Cleared.
Follow these steps:
  1. Navigate to Alerts.
    The alerts page is displayed.
  2. Select an alert or multiple alerts and select Update or Delete.
    The dialog opens.
    • To update, change alert(s) status from the drop-down option:
      • New
        Specifies the alert as new.
      • Follow-up
        Specifies the alert for follow-up.
      • Cleared
        Specifies the alert state as cleared.
    • To delete, select the alerts and confirm delete.
      You can select the delete all option to delete all the alerts.
  3. Update Notes with useful information to track the status of the alert.
The alerts are now updated or deleted.
You can track, update, and delete the alerts from Domain Manager level only. All HM alerts on the Enterprise Manager are read-only.