CA Client Automation - 14.0

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Remote Control Protocols Policy Group

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Contents
Remote Control requires access to the following port for network communications:
Port 4728 (TCP) for viewer and host remote control (used for both inbound and outbound)
The Protocols policy group lets you view or edit the existing computer policies for all network communication protocol policies. You can modify policy parameter values by double-clicking a policy to display the Setting Properties dialog.
The Protocols policy group contains the following policy group folder:
TCP
TCP Policy Group (Remote Control)
The TCP policy group contains the following Internet Protocol (IP/TCP) specific policies. You can modify policy parameter values by double-clicking a policy to display the Setting Properties dialog.
 Available categories and options may vary depending on the products and components installed.
  • Enabled
    Specifies the TCP network protocol and activates the fields on the TCP tab of the DSM Properties - Remote Control dialog, if True.
     Only users with administrator permissions can change the network settings.
    Default: True
  • Interface order
    Specifies the presentation order and availability of any IP network adapters reported in the global address book (GAB).The property is specified in the following format:
    [MAC Address of first adapter] [MAC Address of second adapter] -[MAC Address of adapter to remove from list]
    Adapters whose MAC addresses appear in this list are listed above other network adapters in Remote Control dialogs. If a MAC address is prefixed by a minus (–) character, it is excluded from those dialogs. (This is useful when you want to exclude servers attached to storage area networks (SANs) or private networks.)
    Example
    : MAC address specification: 00:OD:CA:23:43:C3
    Default: empty
  • Locally managed interface order
    Specifies whether the host user is permitted to change the presentation order and availability of any IP network adapters reported in the global address book (GAB). Setting this property to True activates the Network Interfaces list view on the TCP tab of the DSM Properties - Remote Control dialog.
    Default: False
  • Nagle
    Specifies whether the Nagle algorithm should be used. If True, this algorithm permits the networking software, not the Remote Control software, to wait for a short time if a small packet is sent in case more data can be appended to it. Disabling the algorithm (False) is useful when handling short messages, such as mouse movements. The default setting should be left as is unless there is a specific need.
    Default: True
  • Port
    Specifies the private virtual port used by Remote Control. Do not change this value. To change the physical TCP port, change the Port multiplexer port number configuration policy in the common networking policy group folder.
    Default: 798
  • Register FQDN in Global Address Book
    Specifies that the computer's fully qualified domain name (FQDN) will be registered as the primary TCP address for the host in the global address book (GAB). If your network contains computers whose addresses cannot be resolved by name, you should disable this feature.
    Default: True